Built from the complaints. What goes wrong with scheduling apps, and what we did about it.
We read the reviews people leave about the scheduling apps they use every day: managers, cooks, stylists, care workers, warehouse leads. These eight problems came up again and again.
“The app froze and my punch never went through.”
A punch is saved on the phone first.
With no signal, the clock-in is kept with the time it happened and sent when the phone is back online. Sessions on a personal phone stay signed in, so nobody is typing a password at the door.
How it works“Somebody changed the schedule and nobody knows who.”
Every change has a name and a time.
Each shift keeps its history field by field. A published week can be locked, and unlocking it needs a reason that stays on the record.
How it works“You can't schedule a shift past midnight.”
An overnight shift is one shift.
10 p.m. to 6 a.m. is scheduled, clocked, and paid as one shift, with overtime counted on the right day.
How it works“I can't see my hours until the paycheck shows up.”
Hours count up while you work.
Employees see the week's total including the shift they're on, and each day broken into worked time, breaks and overtime.
How it works“There's no way to ask for a time card fix.”
Employees can ask, managers approve.
An employee proposes the right times and a reason. The manager approves it into the timesheet, and the request stays attached to the punch.
How it works“Notifications are either constant or missing.”
Each person picks their alerts.
Every employee chooses which events reach them and how, and can set quiet hours. Managers can open a log of what was sent to whom and when.
How it works“Auto-scheduling put people in the wrong places.”
Auto-fill says why it picked someone.
It only fills shifts you created, only with people who can work them, and shows the reason next to each pick. A gap it couldn't fill is pointed out, not hidden.
How it works“Half of it only works on the website.”
A manager's day works on a phone.
Publishing, approving requests, finding a replacement and fixing a punch each take three taps or fewer from the phone's dashboard.
How it works
Questions
- Does my team need to install an app?
- No. Shiftville runs in the browser on any phone or computer. People who want an icon on their home screen can add one from the browser, and it opens like an app.
- Can I bring my team over from a spreadsheet?
- Yes. Import people from a CSV file, with a step that matches your columns to Shiftville's. Then invite them all at once, or one at a time.
- Can I get my data out?
- Yes. An admin can download everything in one file: people, sites, pay rates, schedules, timesheets, time off and attendance, as CSV. Exports have no limit on how far back they go.
- Does it handle overtime and labor rules?
- Shiftville has settings for weekly and daily overtime, double time, hour limits for minors, break rules and predictability pay. You choose the rules that apply to your workplace.
- Can we use a shared tablet as a time clock?
- Yes. A kiosk mode turns a tablet into a time clock where people punch in with a PIN, with an optional photo at each punch.
- What does it cost?
- We haven't published pricing yet.
Shiftville is in early access. Tell us about your team.
We're opening it to a small number of workplaces first: restaurants, shops, clinics and other teams that work in shifts.
Get early access